Online activation and deactivation of a Network License for Trados Studio 2022 and later / Passolo 2022 and later / Trados Business Manager

This article is for users with Trados Studio (2024 or older versions) and Passolo (2022 or older versions) licensed via a Network License. The article explains the process for online activation and deactivation of your Network License.

Overview:

1. Online activation of your Network Licenses
2. Online deactivation of your Network Licenses
3. Account license view example
4. Components
5. Do you still require help?

Online activation of your Network Licenses

Before you start to activate your network license online, you need:

• Internet access. If you do not have internet access, you can activate your license offline.
• The network activation code with at least one available seat.
• The latest version of the License Server Manager installed. We recommend the version License Server Manager 18.0.79 especially if you need to activate Trados Studio 2024/ 2022 / 2021 Network license. Refer to the Note section below for instructions on finding and installing the License Server Manager.
  IMPORTANT: if you had installed the License Server Manager for Studio 2014, you need to upgrade to the latest version, because the previous one does not allow online activation.

 

Activating your license:

1. Open the Licensing Server Manager:
   • for Windows 7 via: Start > All Programs > RWS > License Server Manager
   • for Windows 8/10/Server 2012 via: Charms menu (Dashboard) > License Server Manager
      
2. In the License Server Manager dialog, select Activate and enter/paste the activation code into the field:
   
   
    
3. In the field Quantity to Activate, specify the number of seats you would like to activate on the server.
   
   
    
4. Click Activate:
   
   
    
5. A message is displayed indicating that the activation was successful:
   
   
    

Once your license is activated, please follow the steps described in the article below to connect to your server:

https://gateway.sdl.com/apex/communityknowledge?articleName=000001388

 

Online deactivation of your Network Licenses

Deactivating your product returns the license to the SDL Activation Server. You may want to do this if you plan to:

• Move your license to another computer.
• Upgrade your license to one that has more Commuter (Concurrent Users).
• Upgrade your license to another edition.
• Reformat your computer then install the SDL License Server Manager on the same machine again.

NOTE: Before you start to deactivate your network license online, you need internet access.

 

Deactivating your license:

1. Open the Licensing Server Manager
   • for Windows 7 via: Start > All Programs > RWS > License Server Manager
   • for Windows 8/10/Server 2012 via: Charms menu (Dashboard) > License Server Manager
      
2. In the License Server Manager dialog, select Deactivate.
    
3. Select the product for which you want to deactivate the network licenses and press Deactivate All:
   
   
    

A message is displayed indicating that the deactivation was successful. This means that you have now returned your license. You can activate the license again with a different installation of the License Server Manager.

 

Account license view example:

NOTE

Finding and installing the License Server Manager

Download and installation

1. Download the License Server Manager 18.0.79 installer from the Products & Plans > Downloads section in your SDL Account.
2. Unzip the file downloaded at step 1 and double click on the .exe file to execute the installer on the computer that you want to act as the license server.
    

Components

The License Server Manager installer adds the following utilities to your computer:

• Locking Utility (Wechoid): This generates locking codes for activating the network license on the server offline.
• SafeNet License Manager (WlmAdmin): This monitors all licensing activity and controls the distribution of license seats to clients.
• License Server Manager: This is the activation utility to be used when doing a online (de-)activation:
  
  
   

Default storing location

The default location for storing the installed License Server Manager, the imported license files and your preferences is:

• 32-bit computers: C:\Program Files\Common Files\SDL\Sentinel
• 64-bit computers: C:\Program Files (x86)\Common Files\SDL\Sentinel

 

Do you still require help?

If this article has not solved your issue or if you require assistance, contact the SDL Support Team:

• For customers holding a support contract:
  1. Log in to the SDL Gateway with your SDL Account.
  2. Click on the blue Log a Case button.
     Note: For detailed instructions, refer to the video tutorial.
• For customers without a support contract: request support through our Web Form for TP Licensing & Installation Issues on https://gateway.sdl.com.

New Network Licenses have been introduced with Trados Studio 2015. A valid code contains a combination of 32 digits and letters separated by 4 dashes and is listed as Trados Studio 2015 Professional (Network SN) in your RWS Account.

For example: ab123cd0-0101-1234-01ef-123a45678b90:



All licenses are available via Products & Plans > Licenses in your RWS Account:

Click on the URL in the email you received from RWS, or go to your RWS Account via http://oos.sdl.com/myaccount.
The website opens on the Login page. Enter your user name and password and click Login.
If you have more than one account, the Account Selection page is displayed. Click Use this account to enter the selected account.