RWS Support

Tridion Sites User Documentation Survey

If you are a Tridion Sites user, please take 10 minutes to help us improve our user documentation:
This survey is strictly confidential and closes on Friday August 6th.

Latest Articles

Flow - Running the Sigma GetBillingInfo on demand It is not possible to run the GetBillingInfo on demand as the 24 hours wait time is hard coded and cannot be bypassed. 7/28/2021 3:24 PM

WorldServer - error at segmentation of SVG files - 'Data at the root level is invalid'and 'Name cannot begin with the '<' character, hexadecimal value 0x3C. Line 4, position 2 The source file contains an invalid character, as mentioned in the error. This article explains how to identify the error and provides further instructions. 7/28/2021 2:46 PM

Error: HTTP Status 500 - when accessing MultiTerm Online web page - Trados GroupShare 2017 SR1 After an upgrade to GroupShare CU9, MultiTerm Online has stopped working and is displaying an Error 500 - Internal Server Error. 7/28/2021 9:18 AM

Why footnotes are not preserved in the target file generated in Trados Studio 2019 when the sdllxiff was created in Trados Studio 2021 Footnotes lost in target docx created with Trados Studio 2019 from an sdlxliff produced with Trados Studio 2021 7/28/2021 8:40 AM

Trados Studio 2021 SR1 CU3: "Value cannot be null. Parameter name: Key" when translating a Word file "Value cannot be null. Parameter name: Key" when translating a docx file or creating a project 7/27/2021 11:27 PM