RWS Support

Latest Articles

Is there a way to select Multiplle objects in a folder for a Where Used report? Is there a way to select Multiple objects in a folder for a Where Used report? 6/21/2021 10:13 PM

Contenta/Contenta S1000D: Error occured on the portal server: socket connect failed. This can be caused by a firewall blocking traffic on the port used for PcmPortal, could be that the database server is down or the database server us up but the database has not been started. 6/21/2021 8:02 PM

WorldServer: after upgrade to 11.6.1., placeholders are not reverted to its original contents in target files when using a custom filter for VRG files This wrong behavior has been filed as defect CRQ-24740. More details about the symptoms can be found in this article. 6/21/2021 5:43 PM

WorldServer - after migrating to a new server and upgrading, Return packages cannot be imported into projects created before the migration with error 'Asset.... is not associated with a locale' The AIS mount was mistakenly modified temporarily and during the time the mount was incorrect, the Metadata Cleaner removed the AIS properties for those folders during garbage collection. This resulted in failed imports, exports, etc. The WorldServer log shows the properties being removed. 6/21/2021 12:28 PM

WorldServer - is it possible to use the Term Database Lookup feature with a Multiterm Term Database? Yes, you will be able to use the Term Database Lookup just as with native WorldServer Term Databases. However, Multiterm term Databases in WorldServer are actually a connection to the Multiterm Term Database in Groupshare. The connection is read-only, so while you will be able to look up a term entry, any termbase changes must occur from within MultiTerm itself. 6/21/2021 9:50 AM