RWS Support

Latest Articles

Project publishing task is not completed in Studio although the project is actually published on GroupShare Project publishing task is not completed (appears as failed when cancelling) in Studio although the project is actually published on GroupShare. Trend Micro antivirus is somehow blocking the server confirmation. 12/6/2023 4:57 PM

Can I publish a WorldServer (Studio) project to Trados GroupShare and then create a correct WorldServer Return Package to be uploaded back to WorldServer? I have exported a project from WorldServer as a WSXZ package. I have opened the WSXZ package in Trados Studio 2022 using the Open WorldServer Package button. I would like to share this project with other users by publishing it to Trados GroupShare. How can I do so by making sure that - after translation - I will be able to create a valid WorldServer Return package that can be uploaded back to WorldServer without issues? This article explains how this can be done by providing step-by-step instructions. 12/6/2023 4:04 PM

TMS: XLSX file going to recovery when File Type has Segmentation rule as "Sentence SRX" Jobs are being moved to 'Recovery' during the pre-processing step if the file type has segmentation rule as 'Sentence SRX.' This issue was reported to the Development team and has been resolved in TMS version 12.7.5 12/6/2023 3:29 PM

For Tridion Sites 9.5 and DXA 2.2, using GraphQL to query the metadata information on a publication returns null results 12/6/2023 2:48 PM

Trados Studio - "Failed to save report" error occurs when saving report as Excel 12/6/2023 2:33 PM