SDL Support

Scheduled Maintenance

Our licensing supplier (SafeNet) will be undertaking planned maintenance on the licensing servers during the following times:

Start time: Tuesday May 11th 04:30 AM BST
End time: Tuesday May 11th 06:30 AM BST

Please note that during this time you will not be able to activate or de-activate your license for the Trados Suite of products.

Community

Knowledge

Technical Docs

Login for Support

Latest Articles

WorldServer: 'java.lang.OutOfMemoryError: GC overhead limit exceeded' error message received during the 'Segment Asset' or other steps This article explains why the java.lang.OutOfMemoryError: GC overhead limit exceeded error message is received during the Segment Asset step 5/6/2021 3:56 PM

SoapFault: An error occurred when verifying security for the message When connecting to ISHWS API, the Tridion Docs Web Services, you get a SoapFault with error message An error occurred when verifying security for the message 5/6/2021 2:38 PM

Tips for searching in Gateway This article provides some useful tips to get most out of your Gateway search, which offers Google Search as well as product-filtered search in the knowledge base. 5/6/2021 12:07 PM

Error message when opening/editing a translation memory in SDL Trados Studio - Database disk image is malformed When you try to access a translation memory or try to edit an exiting one you encounter the error message. 5/6/2021 12:01 PM

The "Update from Bilingual Review" task does not apply the changes in the .sdlxliff 5/6/2021 9:14 AM