You have purchased a Network License for Trados Studio 2024/ 2022/ 2021/ 2019/ 2017/ 2015/ 2014 , Passolo 2022/ 2018/2016/2015 or Trados Business Manager and activated it on your license server. Now you need to set up your client software to connect to the license server.

Overview:

• Connect to the license Server
• Disconnect from the license Server
• Related information/articles
• Do you still require help?

When you request a network license from a license server, it activates the RWS product on your computer. Once you close the RWS product, the license is automatically returned to the license server so it can be used by other users. When you next open the RWS product, it will automatically request the license for you based on the details you have already entered.
 

Connect to the license server

1. Run the application as an administrator:
   • If running, close the RWS application.
   • Right-click on the RWS application icon on the desktop or under the Start menu, and then select Run as administrator.
2. The Product Activation dialog box will display. If instead the RWS application starts, you can also access it from Help > Product Activation in the application.
3. In the Product Activation dialog box, click Activate.

    

   

    

4. On the Online Activation page, click Alternative activation options.

    

   

    

5. On the Alternative Activation Options page, click Use a License Server

    

6. 

    

7. On the Configure a License Server page, enter the name of the license server or computer - on which the network license was activated, in the SDL License Server Manager. You can use its fully qualified domain name (FQDN), short hostname or IP address.
   NOTE:
   • We recommend using the fully qualified domain name.
   • Use the IP address only if you have a static IP addresses assigned to the server machine.

      

   

8. Click Connect.
9. The Product Activation page is displayed with details of the active license. Click Continue to open the RWS Application.

 

Disconnect from the license server

Disconnecting from the license server returns your network license to the license server. You may want to do this if you plan to use a different license on the same machine.

1. Select Help > Product Activation in the RWS application.
2. In the Product Activation dialog box, click Disconnect:

   

The license has now been returned and can be used again with a different installation of the software.
 

Related information/articles

For an overview of all license functionality, refer to the available online help:
 

• for Trados Studio 2015: RWS Licensing Help.
• for Trados Studio 2017: RWS Documentation Center - About Licensing

Details regarding activation of the License Server Manager can be found here:

• Online activation and deactivation of a Network License for Trados Studio 2015 and later

 

Do you still require help?

If this article has not solved your issue or if you require assistance, contact the RWS Support Team:

• For customers holding a support contract:
  1. Log in to the RWS Gateway with your RWS Account.
  2. Click on the blue Log a Case button.
     Note: For detailed instructions, refer to the video tutorial.
• For customers without a support contract: request support through our Web Form for TP Licensing & Installation Issues on https://gateway.sdl.com.

This article describes what needs to be set up on the client side after installation. This only needs to be done once, before initial use. Before you start, make sure that:

The SDL License Server Manager has been installed on a server machine (this machine will be referred to as the license server) and the license has been activated on it.
You know the name (fully qualified domain name, short name or IP) of the license server.
You run the RWS application as an administrator on the computer. You only need to do this when you enter the new license server details and click Connect. Administrator rights are not required for normal use of the software.