You receive an error message, or experience unexpected behaviour that seems to be specific to your Trados Studio installation (for example, it behaves differently to the way it does on your colleagues' computers).

Workaround 1: Run a repair installation

1. Close all RWS applications.
2. Open the Control Panel:​​​​​​

- Windows 7: Start > Control Panel > Programs > Programs and Features.
- Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
- Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features.              

3. Select Trados Studio 2022, right click and select: Uninstall/Change > Repair.
4. Restart Trados Studio.
 

Workaround 2: Reset Trados Studio basic settings

If the above approach does not solve the problem, you can reset non project-related settings:

1. Close all RWS applications.
2. For Windows 7/8/10 you can directly copy/paste the following path in File Explorer, then press the Enter key on the keyboard, to reach the folder location below:

           C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\   

        3.  Rename Studio17 folder to Studio17_old
        4.  Restart Trados Studio

 

Do you still require help?

If this article has not solved your issue or if you require assistance, contact the SDL Support Team:

• For customers holding a support contract:
  1. Log in to the RWS Gateway with your SDL Account.
  2. Click on the Log a Case button.
• For customers without a support contract: request support through our Web Form for TP Licensing & Installation Issues on https://gateway.rws.com.

Many different causes can lead to Trados Studio having to be repaired or reset, including corrupt settings or issues with the Windows operating system installed on your PC.

For similar instructions on MultiTerm Desktop: Repairing your installation of MultiTerm Desktop 2022