Workaround:
Reset Trados Studio to default settings
- Close SDL Trados Studio
- Go to: C:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio (you can copy/paste this path directly in Windows File Explorer)
- for SDL Trados Studio 2015 : rename the folder 12.0.0.0 to OLD_12.0.0.0
- for SDL Trados Studio 2017 : rename the folder 14.0.0.0 to OLD_14.0.0.0
- for SDL Trados Studio 2019 : rename the folder 15.0.0.0 to OLD_15.0.0.0
- for SDL Trados Studio 2021 : rename the folder Studio16 to OLD_Studio16
If you cannot see the files and folder paths mentioned in this article, it is likely that Windows Explorer is not configured to show hidden files and folders. Please refer to following article to find out how to show hidden files and folders: