Trados Enterprise / Accelerate / Team: Consideration when using a proxy to access and/or use RWS Language Cloud (opening URLs and ports)
000001949 |11/28/2024 5:08 PMTrados Accelerate
Trados Team
Trados Studio
You are unable to access Trados Enterprise / Accelerate / Team from your web browser or using Trados Studio. |
NOTE: For specific instructions on how to add exceptions in your own firewall or antivirus, please contact the Help section or the Support Service of the software you are using as a firewall or antivirus.
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|
Endpoint |
Host |
Legacy Host* |
|
Chameleon App Chameleon Preview App |
chameleon.eu.cloud.trados.com chameleon-preview.eu.cloud.trados.com |
chameleon-addon.sdl.com chameleon-addon-preview.sdl.com |
|
Mock App |
mockapp.eu.cloud.trados.com |
mock-app.sdl.com |
|
Dynamic Preview App |
dynamicpreview.eu.cloud.trados.com |
dynamicpreview-addon.sdl.com |
|
AEM Preview App |
aempreview.eu.cloud.trados.com |
aempreview-addon.sdl.com |
|
AEM Preview Packageless App |
aempreviewpkgless.eu.cloud.trados.com |
aempreview-pkgless-addon.sdl.com |
|
InDesign Preview App |
indesignpreview.eu.cloud.trados.com |
indesignpreview-addon.sdl.com |
|
Figma Preview App Figma Preview App Preview |
figmapreview.eu.cloud.trados.com figmapreview-preview.eu.cloud.trados.com |
figmapreview-addon.sdl.com |
|
Video Localization App Video Localization App preview |
videolocalization.eu.cloud.trados.com videolocalization-preview.eu.cloud.trados.com |
video-localization-app.sdl.com video-localization-app-preview.sdl.com |
|
ECA App ECA App Preview |
eca.eu.cloud.trados.com eca-preview.eu.cloud.trados.com |
eca-addon.sdl.com eca-addon-preview.sdl.com |
|
Amazon Translate App Amazon Translate App Preview |
amazontranslate.eu.cloud.trados.com amazontranslate-preview.eu.cloud.trados.com |
lc-amazontranslate-addon.sdl.com lc-amazontranslate-addon-preview.sdl.com |
|
DeepL App DeepL App preview |
deepl.eu.cloud.trados.com deepl-preview.eu.cloud.trados.com |
deepl-addon.sdl.com deepl-addon-preview.sdl.com |
|
Google Translate App |
googletranslate.eu.cloud.trados.com |
google-translate.sdl.com |
|
Hoffmann App Hoffmann App Preview |
hoffmann.eu.cloud.trados.com hoffmann-preview.eu.cloud.trados.com |
hoffmann-addon.sdl.com hoffmann-addon-preview.sdl.com |
|
Verification Sample App |
verificationsample.eu.cloud.trados.com |
verificationsample-addon.sdl.com |
|
LTGear3 App LTGear3 App Preview |
ltgear3.eu.cloud.trados.com ltgear3-preview.eu.cloud.trados.com |
ltgear3-addon.sdl.com ltgear3-addon-preview.sdl.com |
|
Azure OpenAI App Azure OpenAI App Preview |
azureopenai.eu.cloud.trados.com azureopenai-preview.eu.cloud.trados.com |
azure-openai-addon.sdl.com azure-openai-addon-preview.sdl.com |
|
Treazor App Treazor App Preview |
treazor.eu.cloud.trados.com treazor-preview.eu.cloud.trados.com |
treazor-addon.sdl.com treazor-addon-preview.sdl.com |
|
PseudoTranslator App PseudoTranslator App Preview |
pseudotranslator.eu.cloud.trados.com pseudotranslator-preview.eu.cloud.trados.com |
pseudotranslator-addon.sdl.com pseudotranslator-addon-preview.sdl.com |
LC Production Canada Region Endpoints
- LC API > api.ca.cloud.trados.com
- LC UI/CP > ca.cloud.trados.com
- Universal Editor > es.ca.cloud.trados.com
- Universal Editor Router > esr.ca.cloud.trados.com
- TM Maintenance UI > tm-maintenance.ca.cloud.trados.com
- Studio Notification > studio-notification.ca.cloud.trados.com
- UI Notification > ui-notification.ca.cloud.trados.com
LC Production Canada Region Endpoints (Apps)
-
NOTE: some endpoints may not be provisioned until there is a customer need/business case for deploying the app into the Canada region.
|
Endpoint |
Host |
|
Chameleon App |
chameleon.ca.cloud.trados.com |
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Mock App |
mockapp.ca.cloud.trados.com |
|
Dynamic Preview App |
dynamicpreview.ca.cloud.trados.com |
|
AEM Preview App |
aempreview.ca.cloud.trados.com |
|
AEM Preview Packageless App |
aempreviewpkgless.ca.cloud.trados.com |
|
InDesign Preview App |
indesignpreview.ca.cloud.trados.com |
|
Figma Preview App |
figmapreview.ca.cloud.trados.com |
|
Video Localization App |
videolocalization.ca.cloud.trados.com |
|
ECA App |
eca.ca.cloud.trados.com |
|
Amazon Translate App |
amazontranslate.ca.cloud.trados.com |
|
DeepL App |
deepl.ca.cloud.trados.com |
|
Google Translate App |
googletranslate.ca.cloud.trados.com |
|
Hoffmann App |
hoffmann.ca.cloud.trados.com |
|
Verification Sample App |
verificationsample.ca.cloud.trados.com |
|
LTGear3 App |
ltgear3.ca.cloud.trados.com |
|
Azure OpenAI App |
azureopenai.ca.cloud.trados.com |
|
Treazor App |
treazor.ca.cloud.trados.com |
|
PseudoTranslator App |
pseudotranslator.ca.cloud.trados.com |
For Connectors in Trados Enterprise/Teams/Accelerate:
- api.eu.cloud.trados.com
- eu.cloud.trados.com
- sdl-prod.eu.auth0.com
Required exception(s) for port(s):
- 443
- 7 TCP / UDP (Ping required to 1.1.1.1 for Trados to detect network connectivity) - Only for Trados Studio 2021 SR1 CU3
About Trados Enterprise / Live:
Language Cloud - General information
Do you still require help?
If this article has not solved your issue or if you require assistance, contact the RWS Support Team:
- For customers holding a support contract:
- Log in to the RWS Gateway with your RWS Account.
- Click on the blue Log a Case button.
Note: For detailed instructions, refer to the video tutorial.
- For customers without a support contract: request support through our Web Form for TP Licensing & Installation Issues on https://gateway.sdl.com.
Trados Studio requires specific ports to be opened and URLs to be added as exceptions to the firewall in order to connect via proxy server. The article provides information on which URLs and ports need to be considered. |