In SDL MultiTerm Extract you set the Export Settings in the Export Wizard. When trying to create/select a termbase definition from an existing SDL MultiTerm termbase created in SDL MultiTerm 2014 or 2015 the following error is displayed: Error retrieving termbase definition. |
Workaround 1:Create the termbase you want to use in SDL MultiTerm Extract through SDL MultiTerm Desktop 2011.Workaround 2:
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As of SDL MultiTerm 2014 (and later) the term Index Level was replaced by Language Level in the user interface (UI) and this also had to be done in the "background" where data is saved/created like in this case for the Termbase Definition. SDL MultiTerm Extract cannot handle that difference yet when trying to retrieve information from the Termbase Definition of the termbases created in SDL MultiTerm 2014 (and later) and therefore you see this error message described in the Symptoms section. The SDL Development team is aware of this problem and is working on a solution. Until a permanent solution is in place, you can apply one of the workarounds described in the Resolution section. |