WorldServer 11.7.x - Task goes into Autoerror at Segment Asset or during import of Return package - Unable to find configuration: 'Embedded Content Plain Text v 1.0000 (ConfigurationNamexxx)' for filter: 'Plain Text')

We have recently upgraded to 11.7.x. We have submitted some XML files to a project. The tasks processed by the Custom XML (Embedded Content Processor) filter and the file type configuration fail with this error:

Unable to find configuration:  'Embedded Content Plain Text v 1.0000 (ConfigurationNamexxx)' for filter: 'Plain Text')

This screenshot displays an example of the error pointing to a configuration called "Alphanumeric placeholders":



Note: the name of the Embedded Content Plain Text processor configuration mentioned in the error will vary. 

The error might happen 

• At the Segment Asset step
• At a Save step (manual or via Automatic Action)
• When exporting a Task that was segmented before the upgrade
• Or when importing a WSXZ Return package in a project using the Plain Text file type configuration.

This error might happen with reference to other types of Embedded Content Processor configuration, for instance, the HTML 5. Here the error might be similar to this example:

Unable to find configuration: 'Html Embedded Content 5 2.0.0.0 (ConfigurationNamexxx)' for filter: 'Embedded Content Html 5 Processor')

Why are we getting this error and how can we fix it?

Workaround - In WorldServer, export File Type configuration and Embedded Content Processor as objects and import them right back

1- In WorldServer, go to Management > Administration > Export Objects, and in the Drop-down menu next to Object Type, select File Types

2- In the list of File Types, select these 3 Content Embedded Processors called HTML 5, Plain Text, and Microsoft Excel 2007-2019. By selecting the upper level, you will export all configurations, including the Default ones for each of these Embedded Content Processors. As you can see below, the Embedded Content Processors are listed one below each other. The list might seem confusing because you will also find another instance of HTML 5 and Microsoft Excel 2007-2019: those are File Types that have the same names so make sure to select as displayed below:



3- Scroll down to the bottom and click on Next

4- In the Export Options page, select the option Primary objects only and click on Export. The Export Object Definitions window will appear and a file called ExportObjectDefinitions.tml will be exported. This is the name assigned to the file automatically. In the Export Object Definitions window, click Ok. Save the TML file to your local computer.  Note: when saving it, you can change its name, but make sure to keep the extension *.tml.

5- Go to Management > Administration > Import Objects, click on Choose File, browse to the TML file that you have exported in step #4 and click Upload File

6- Now activate the File Type. If you click on the + sign to expand it, you will see the configurations you have exported and that you are about to import back. In the example below, only the Default ones were exported as there were no custom ones.  Click Next



7- Select Primary Objects only, click Import and Ok



8- Go back to Management > Administration > Export Objects and select File Types in the Object Type list, and then export all the other file types except for the three you already exported.
Note: in case you have Legacy/Idiom Filters enabled in your environment, you should de-select those as well as they do not need to be exported and re-imported. (i.e, XML (NT) Filter, Office 2007 Filter, PPT Filter etc). 

9- Scroll down to the bottom and click on Next

10- In the Export Options page, select the option Primary objects only and click on Export. The Export Object Definitions window will appear and a file called ExportObjectDefinitions.tml will be exported. This is the name assigned to the file automatically. In the Export Object Definitions window, click Ok. Save the TML file to your local computer.  Note: when saving it, you can change its name, but make sure to keep the extension *.tml.

11- Go to Management > Administration > Import Objects, click on Choose File to browse to the TML file exported in step 10. Select it and click on Upload File.

12- Your TML file is uploaded and the corresponding file type configurations will appear if you click on the + sign. Now select it and click Next



13- Select again Primary Objects only and click Import. Click Ok to confirm the import.



14- Now you have exported and imported back the Embedded Content Processor and the File Type configurations. The export/import operations will fix the issue.

15- Complete the Autoerror or repeat the action that was previously failing (like an import of a Return package). The action will be successful.

These articles are relevant:

WorldServer 11.7.3 - how to avoid errors at "Segment Asset", "Save" or during the import of a Return package similar to Unable to find configuration: 'Default' (or other configuration names) for filter: 'HTML 5' or 'Plain text"
WorldServer 11.7.x - XML Task goes into Autoerror at Segment Asset step: Unable to find configuration: 'Html Embedded Content 5 2.0.0.0 (ConfigurationNamexxx)' for filter: 'Embedded Content Html 5 Processor')
WorldServer 11.7. - XML Task goes into Autoerror at Segment Asset step: Unable to find configuration: 'Default' for filter: 'HTML 5'
WorldServer 11.7.3 - Errors exporting projects to WSXZ packages and importing return packages ' Cound not process FTS request'
How to modify a Custom XML (Embedded Content Processor) File Type configurations where an embedded content processor is used starting from WorldServer 11.7?
WorldServer 11.7.x - is it possible to export and/or modified the default file type configurations? If not, how do I know which settings contains my default configuration?
WorldServer 11.7.x - error when importing an *. sdlftssettings file 'The referenced embedded content doesn't exist in the system. Please import the embedded content first or adjust your configuration settings.'
How to export File Type Settings from Trados Studio
How to modify file type configurations starting from WorldServer 11.7?
WorldServer: How do I import a file type configuration from Trados Studio to WorldServer?
WorldServer - Export of HTML Embedded Content cannot be imported to Trados Studio. The import fails with error 'The file type cannot be added, another file type with the ID 'Html embedded Content 5.2.0.0.0' already exists in the list.'