Worldserver - Task fails at 'Convert PDF to Word 2007-2010 (LIB)' step with error: Execution output: Error while executing automatic action: java.lang.NoSuchMethodError:...

Error message when running Convert PDF to Word 2007-2010(LIB).

The error is:

java.lang.NoSuchMethodError:com.idiominc.ws.filters.RemoteFilterRequestManager.createFilterTaskRequest(Lcom/idiominc/ws/WSContext;Lcom/idiominc/ws/filters/FileRequestType;/Ljava/lang....

Note: As stated in the Release Notes of Version 11.7. in the WorldServer Documentation Center, starting from Version 11.7.x, the Convert PDF to Word 2007-2010(LIB) Automatic Action has been renamed to Convert PDF to DOCX (LIB). The functionality has not changed.

If you are on an 11.7.x version or later, you should remove this Automatic Action anyway, and upload the renamed one. If the old automatic Action is part of your workflows, edit the relevant workflows to replace the old Automatic Action with the new/renamed one.

Reinstalling the Automatic Action from the SDK depends on your WorldServer version. You will need to download the SDK from your RWS FTP Account. Here is an example of the content of the wssdk_11.8.0.61.zip file after extraction:

wssdk_11.8.0.61.zip\libraries\dist\autoaction_libraries.zip

1. To install, go to Management--> Administration--> Customization.
2. For Custom component type: select Automatic Actions
3. Select and remove the current Convert PDF to Word 2007-2010(LIB)
3. Once removed, click on Add
4. Browse to the location listed above and find the autoaction_libraries.zip
5. Click OK to upload it. The Automatic Action should now be visible again, possibly under the new name Convert PDF to DOCX (LIB).
6. Create a new project and test.

This article explains how to upload Automatic Actions to Worldserver:

WorldServer - How to upload Automatic Actions from the SDK to WorldServer

The Automatic Action is corrupted and needs to be re-uploaded.
 

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