Trados Enterprise / Accelerate / Team: Consideration when using a proxy to access and/or use RWS Language Cloud (opening URLs and ports)

Article Type	Solution Article

Scope/Environment	Trados Enterprise Trados Accelerate Trados Team Trados Studio

NOTE: For specific instructions on how to add exceptions in your own firewall or antivirus, please contact the Help section or the Support Service of the software you are using as a firewall or antivirus.

Firewall exception for URLs:

lc-api.sdl.com

eu.cloud.trados.com

https://cxc-languagecloud.sdl.com

sdl-prod.eu.auth0.com

www.sdl.com

sdl.com

oos.sdl.com

dc.services.visualstudio.com (optional)

https://1.1.1.1 - Starting with Trados Studio 2021 SR1 CU4

cdn.auth0.com

www.rws.com

logi-languagecloud.sdl.com

tm-maintenance.eu.cloud.trados.com

googletranslate.eu.cloud.trados.com

languagecloud.sdl.com/cp/login

LC Production EU Region Endpoints

LC API > api.eu.cloud.trados.com

LC UI/CP > eu.cloud.trados.com

Universal Editor > es.eu.cloud.trados.com

Universal Editor Router > esr.eu.cloud.trados.com

TM Maintenance UI > tm-maintenance.eu.cloud.trados.com

Studio Notification > studio-notification.eu.cloud.trados.com

UI Notification > ui-notification.eu.cloud.trados.com

LC Production EU Region Endpoints (Apps)

Endpoint

Host

Legacy Host*

Chameleon App

Chameleon Preview App

chameleon.eu.cloud.trados.com

chameleon-preview.eu.cloud.trados.com

chameleon-addon.sdl.com

chameleon-addon-preview.sdl.com

Mock App

mockapp.eu.cloud.trados.com

mock-app.sdl.com

Dynamic Preview App

dynamicpreview.eu.cloud.trados.com

dynamicpreview-addon.sdl.com

AEM Preview App

aempreview.eu.cloud.trados.com

aempreview-addon.sdl.com

AEM Preview Packageless App

aempreviewpkgless.eu.cloud.trados.com

aempreview-pkgless-addon.sdl.com

InDesign Preview App

indesignpreview.eu.cloud.trados.com

indesignpreview-addon.sdl.com

Figma Preview App

Figma Preview App Preview

figmapreview.eu.cloud.trados.com

figmapreview-preview.eu.cloud.trados.com

figmapreview-addon.sdl.com
figmapreview-addon-preview.sdl.com

Video Localization App

Video Localization App preview

videolocalization.eu.cloud.trados.com

videolocalization-preview.eu.cloud.trados.com

video-localization-app.sdl.com

video-localization-app-preview.sdl.com

ECA App

ECA App Preview

eca.eu.cloud.trados.com

eca-preview.eu.cloud.trados.com

eca-addon.sdl.com

eca-addon-preview.sdl.com

Amazon Translate App

Amazon Translate App Preview

amazontranslate.eu.cloud.trados.com

amazontranslate-preview.eu.cloud.trados.com

lc-amazontranslate-addon.sdl.com

lc-amazontranslate-addon-preview.sdl.com

DeepL App

DeepL App preview

deepl.eu.cloud.trados.com

deepl-preview.eu.cloud.trados.com

deepl-addon.sdl.com

deepl-addon-preview.sdl.com

Google Translate App

googletranslate.eu.cloud.trados.com

google-translate.sdl.com

Hoffmann App

Hoffmann App Preview

hoffmann.eu.cloud.trados.com

hoffmann-preview.eu.cloud.trados.com

hoffmann-addon.sdl.com

hoffmann-addon-preview.sdl.com

Verification Sample App

verificationsample.eu.cloud.trados.com

verificationsample-addon.sdl.com

LTGear3 App

LTGear3 App Preview

ltgear3.eu.cloud.trados.com

ltgear3-preview.eu.cloud.trados.com

ltgear3-addon.sdl.com

ltgear3-addon-preview.sdl.com

Azure OpenAI App

Azure OpenAI App Preview

azureopenai.eu.cloud.trados.com

azureopenai-preview.eu.cloud.trados.com

azure-openai-addon.sdl.com

azure-openai-addon-preview.sdl.com

Treazor App

Treazor App Preview

treazor.eu.cloud.trados.com

treazor-preview.eu.cloud.trados.com

treazor-addon.sdl.com

treazor-addon-preview.sdl.com

PseudoTranslator App

PseudoTranslator App Preview

pseudotranslator.eu.cloud.trados.com

pseudotranslator-preview.eu.cloud.trados.com

pseudotranslator-addon.sdl.com

pseudotranslator-addon-preview.sdl.com

* Hosts in use prior to the establishment of multiple regions and the switch to the *cloud.trados.com top domain name.

LC Production Canada Region Endpoints

LC API > api.ca.cloud.trados.com

LC UI/CP > ca.cloud.trados.com

Universal Editor > es.ca.cloud.trados.com

Universal Editor Router > esr.ca.cloud.trados.com

TM Maintenance UI > tm-maintenance.ca.cloud.trados.com

Studio Notification > studio-notification.ca.cloud.trados.com

UI Notification > ui-notification.ca.cloud.trados.com

LC Production Canada Region Endpoints (Apps)

NOTE: some endpoints may not be provisioned until there is a customer need/business case for deploying the app into the Canada region.

Endpoint

Host

Chameleon App

chameleon.ca.cloud.trados.com

Mock App

mockapp.ca.cloud.trados.com

Dynamic Preview App

dynamicpreview.ca.cloud.trados.com

AEM Preview App

aempreview.ca.cloud.trados.com

AEM Preview Packageless App

aempreviewpkgless.ca.cloud.trados.com

InDesign Preview App

indesignpreview.ca.cloud.trados.com

Figma Preview App

figmapreview.ca.cloud.trados.com

Video Localization App

videolocalization.ca.cloud.trados.com

ECA App

eca.ca.cloud.trados.com

Amazon Translate App

amazontranslate.ca.cloud.trados.com

DeepL App

deepl.ca.cloud.trados.com

Google Translate App

googletranslate.ca.cloud.trados.com

Hoffmann App

hoffmann.ca.cloud.trados.com

Verification Sample App

verificationsample.ca.cloud.trados.com

LTGear3 App

ltgear3.ca.cloud.trados.com

Azure OpenAI App

azureopenai.ca.cloud.trados.com

Treazor App

treazor.ca.cloud.trados.com

PseudoTranslator App

pseudotranslator.ca.cloud.trados.com

Do you still require help?

If this article has not solved your issue or if you require assistance, contact the RWS Support Team:

For customers holding a support contract:

Log in to the RWS Gateway with your RWS Account.
Click on the blue Log a Case button.
Note: For detailed instructions, refer to the video tutorial.

For customers without a support contract: request support through our Web Form for TP Licensing & Installation Issues on https://gateway.sdl.com.

Trados Enterprise / Accelerate / Team: Consideration when using a proxy to access and/or use RWS Language Cloud (opening URLs and ports)

Information

NOTE: For specific instructions on how to add exceptions in your own firewall or antivirus, please contact the Help section or the Support Service of the software you are using as a firewall or antivirus.

Firewall exception for URLs:

LC Production EU Region Endpoints

LC Production EU Region Endpoints (Apps)

LC Production Canada Region Endpoints

LC Production Canada Region Endpoints (Apps)

For Connectors in Trados Enterprise/Teams/Accelerate:

About Trados Enterprise / Live:

Do you still require help?

Trados Enterprise / Accelerate / Team: Consideration when using a proxy to access and/or use RWS Language Cloud (opening URLs and ports)

Information

NOTE: For specific instructions on how to add exceptions in your own firewall or antivirus, please contact the Help section or the Support Service of the software you are using as a firewall or antivirus. Firewall exception for URLs:

LC Production EU Region Endpoints

LC Production EU Region Endpoints (Apps)

LC Production Canada Region Endpoints

LC Production Canada Region Endpoints (Apps)

For Connectors in Trados Enterprise/Teams/Accelerate:

About Trados Enterprise / Live:

Do you still require help?

NOTE: For specific instructions on how to add exceptions in your own firewall or antivirus, please contact the Help section or the Support Service of the software you are using as a firewall or antivirus.

Firewall exception for URLs: