Contenta S1000D: DDN does not finish exporting PM with 10,000 DM refs
000020696|12/4/2023 10:58 PM
Scope/Environment
Contenta S1000D
Symptoms/Context
The DDN Export tool is getting hung or stuck at some point when we try to create the DDN. It keeps printing "SESSION ACTIVE FOR sysadmin " in the log and no files are getting processed after this log message. In the DDN export Window, the process shows it is running.
Resolution
Open a ticket in the RWS Support Gateway requesting service pack 5.12.1 which vastly improves DDN performance and allows DDN's of 10,000 plus files to complete. This will be in future Contenta releases.