Root Cause
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Perform a manual installation Check that all the prerequisites are available on your computer and install any missing components:
After installing all prerequisites and the main components, SDL Trados Studio and/or SDL MultiTerm should work correctly on your computer. Cannot find path in the resolution steps?If you not see the files and folder path mentioned in this article it is an indication that you cannot see hidden files and folders. In order to enable the view of hidden files and folders on your computer simply open Windows File Explorer, go to View and check the "Hidden Items" checkbox. This will enable you to access the hidden files and folders on your operating system.Do you still require help?If this article has not solved your issue or if you require assistance, contact the SDL Support Team:
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Chainer or Chainerhost errors usually occur when the installer cannot execute all its components, or if one of the prerequisite components fails to start. Search our Knowledge Base for more information about the main Chainer or Chainerhost errors, or contact our Technical Support team for detailed instructions on how to fix them. You can also try to work around the issue by manually installing Studio/MultiTerm, as described in the Resolution section below. |