"The translation memory data file is corrupt" error message appears when starting Trados Studio or changing to the Translation Memories view

Article Number:000008381 | Last Updated:9/15/2023 1:13 PM

Scope/Environment

Trados Studio

Symptoms/Context

Either when starting Trados Studio or trying to go to Translation Memories view, the following error message appears:

User-added image

The translation memory data file is corrupt.

Resolution

Solution:

Rename or delete the TranslationMemoryRepository.xml file.

Close Trados Studio
Navigate to the following location on your computer - you can copy\paste the path in Windows File Explorer:

For Trados Studio 2022: C:\Users\%Username%\AppData\Local\Trados\Trados Studio\Studio17
For Trados Studio 2021: C:\Users\%Username%\AppData\Local\SDL\Trados Studio\Studio16
For Trados Studio 2019: C:\Users\%Username%\AppData\Local\SDL\SDL Trados Studio\15.0.0.0
For Trados Studio 2017: C:\Users\%Username%\AppData\Local\SDL\SDL Trados Studio\14.0.0.0
For Trados Studio 2015: C:\Users\%Username%\AppData\Local\SDL\SDL Trados Studio\12.0.0.0

3. Rename or delete the file TranslationMemoryRepository.xml.
4. Restart Trados Studio

Note:

If you cannot see the files and folder paths mentioned in this article, it is likely that Windows Explorer is not configured to show hidden files and folders. Please refer to following KB article to find out how to show hidden files and folders:

Showing hidden files, folders and extensions on Windows operating systems

Root Cause

This issue is caused by a faulty TranslationMemoryRepository.xml, which is the settings file listing all translation memories in the Translation Memories view.

Reference

Problem persists?

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If you do not have a Support and Maintenance contract but a Licensing or Installation issue: log your request also via the SDL Customer Gateway Portal and select the Licensing and/or Installation option in the form.

Technical issue but no PSMA?

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