The protocol type is specified in the Tomcat conf folder and in the
server.xml file. This file can be found on the server where WorldServer is installed and under this directory:
<WS_Home>\ tomcat\conf\ server.xml The default is:
sslProtocol="TLS" Instead, you can try using
sslProtocols = "TLSv1,TLSv1.1,TLSv1.2" Once you have made this change to the
server.xml file, a
WorldServer restart is required for the change to take effect.
You might also need to add this parameter
-Dhttps.protocols=TLSv1.1,TLSv1.2
using the tomcat launcher config. In Worldserver 10.x the executable is called idiomRunw.exe located in your ....\tomcat\bin folder.
In WorldServer 11.x the file is called tomcat8w.exe.
Once launched you click on the JAVA tab and you then put your parameters in the Java options section.
In the following articles:
How to change the Java Heap Memory in WorldServer 10.4.5. and later
Tuning performance of WorldServer 10.4.4. and earlier version by changing the Java max Heap settings
changing your Java heap space is documented. Changing the parameter to include
-Dhttps.protocols=TLSv1.1,TLSv1.2
goes into the same location (Java Options field) described in the articles.