Tridion Docs: Korean Body Font Publishes as Symbols
000011411|1/13/2020 5:04 PM
Scope/Environment
SDL LiveContent Architect
Knowledge Center
Tridion Docs
Symptoms/Context
The Korean body text in a publication appears as symbol font. Header fonts in the Korean publication are not affected, only the body text. Korean body font: Batang -No other Asian or European language output is impacted.
Resolution
Locate the DITA-OT log in the event logs of the publication in question (usually right after Shell Command Output line)
DITA-OT log may show Missing Font Family:"Batang"
There are two places to check for Fonts
C:\Windows\Fonts
\\InfoShare\App\Utilities\XSLFormatter\Antenna House( Antenna House folder may show different path if not in c:\Windows\Fonts).
The XfoSettings.xml config file will identify the folder being used.
Download Batang onto server (.zip)
Unzip then copy and paste Batang.ttf to C:\Windows\Fonts
Copy/Paste to all servers with this requirement
Root Cause
Batang font missing in the C:\Windows\Fonts folder