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WorldServer - segments set to "Signed-Off" Translation Status in Studio are not recognized as "Reviewed" after updating the Translation Memory

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Information

 
Article TypeSolution Article
Scope/EnvironmentWorldServer
Symptoms/Context
After importing a WorldServer (Studio) Return package into WorldServer, segments that have been set in Translation Status Signed-off in Studio are added to the Translation Memory and are visible if you show all TM entries or if you search for a TM entry. However, if you filter your Traslation Memory search to show only TM entries in Reviewed status, those TM entries will not display:

User-added image

Moreover: if you export the result of your Search where only entries with the status Reviewed are displayed, the entries are also not exported (basically matching the behaviour in the User Interface).

This is a similar behaviour to the one found with Browser Workbench which has been fixed in the meantime. See article:

WorldServer 11.6.2 to 11.7.3 - segments set to "Signed-Off" Translation Status in Studio are not recognized after import of Return package in WorldServer

So this seems to be a missed scenario when fixing defect CRQ-31039 where the TM side has not been taken into consideration.

Note: this does NOT happen when importing an SDLXLIFF file that includes segments in Signed Off status directly into the TM. Thos TM entries will be correctly recognized as "Reviewed". It happens only for TM entries created through an import of a Return package into the respective project.
Resolution
A new defect with ID CRQ-35437 has been filed for this issue. The defect is fixed in version 11.8.2. Note: in version 11.8.2, the TM entries added to the TM before the fix won't be corrected. A manual re-import is needed for them. For the new imports, the search will work as expected.

In versions before 11.8.2, as a workaround, exporting the TM containing such entries coming from a Studio segment in Signed-Off status to a TMX file and then importing it right back will fix the issue and those entries will be displayed when selecting the Reviewed view. Through the export/import, a re-indexing of those entries is done in the background fixing the issue.
Root Cause
Reference
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