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WorldServer - after selecting the view "all completed and cancelled jobs" in the Background Jobs page, the page hangs Cannot display the list of background jobs anymore

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Information

 
Article TypeSolution Article
Scope/EnvironmentWorldServer
Symptoms/Context
 After selecting the view all completed and cancelled jobs in the Background Jobs page, the page hangs. 

Could you please let me know of a way to "reset my choice" in this drop-down list and be able to display the list of queued background jobs again?
Resolution
The resolution requires a change in the WorldServer Database. Follow these steps:

1- In the WorldServer User Interface, navigate away from the Background Jobs page, or log out entirely
2- Connect to the WorldServer Database and run 

update CONFIGURATION SET VALUE=1 where NAME='profiles/yourusername/assignments_backgroundTasks/viewMode'

replacing "yourusername" with your actual username. For instance:

update CONFIGURATION SET VALUE=1 where NAME='profiles/testuseri/assignments_backgroundTasks/viewMode'

If your Database is an Oracle DB, commit the change.

Once done, connect to WorldServer and to the Background Jobs page. You should now see the My active jobs view.
Root Cause
Reference
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