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Request Project Scope action fails in Adobe Experience Manager (AEM) connected to SDL TMS or SDL WorldServer

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Information

 
Article TypeSolution Article
Scope/EnvironmentAdobe Experience Manager (AEM), TMS, WorldServer
Symptoms/Context

Request Project Scope action fails in Adobe Experience Manager (AEM) connected to SDL TMS or SDL WorldServer.

Resolution

Project Scope requires that all of the files go to the Authorisation stage in the workflow. The status in AEM will only be set to Scope Completed once all files have reached the Authorisation step.

If the workflow has broker scripts to push non-translatable files to TCR, they must first reach Authorisation and only be pushed to TCR after approval.

Root Cause
Reference
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