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Translation Project is submitted in Adobe Experience Manager (AEM) but does not appear in SDL TMS

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Information

 
Article TypeSolution Article
Scope/EnvironmentAdobe Experience Manager (AEM), TMS
Symptoms/Context
Translation Project is submitted in Adobe Experience Manager (AEM) but does not appear in SDL TMS.
Resolution
Check the TMS configurations are setup to receive all filetypes.

AEM Sites typically sends XML, JPG, PNG and JSON. If a project contains those items but they are not in the TMS configuration, the job in AEM is submitted correctly, but will error at the Start stage in the workflow.

NOTE: To a normal user in TMS this is not visible; only an Admin user can see. Add the correct filetypes to the configuration, or if testing, try sending only XML from AEM.
Root Cause
Reference
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