Project publishing task is not completed in Studio although the project is actually published on GroupShare
000021664|12/6/2023 4:57 PM
Trados GroupShare 2020 CU9
Trados Studio 2022 SR1/ SR2
On attempt to create a GroupShare project with Trados Studio, the wizard stops on step Scheduling and stays like that forever (until the task is canceled). After cancelling Studio perceives the project as not published (publishing failed).
However, the project manager receives an e-mail, that the project is created on the server. When looking at the background tasks we can see that the project was actually published correctly.
In Trend Micro, for the client machine where Trados Studio runs, under Policies > Approved/Blocked URLs add the GroupShare server URL - e.g. https://yourserver.com/* as exception. See here a complete description on how to add URL exceptions.
Trend Micro Antivirus somehow bloks the confirmation from server to the client (Studio) that the project was published. Unfortunately, this cannot be seen on the antivirus logs or action trace.