It looks like one of our TextBases is missing when starting a session in the MultiTrans Client. It was previously available.

To put a TextBase back online log into the Administration Console, select any TextBases with a gray circle next to them and then click the Put Online button:


To prevent this from re-occuring, consider the following:

1. If your MultiTrans server is self-hosted, check with your IT department whether there are any automated server restart tasks configured on the server. If your server is hosted by RWS, log a support case to ask for this information.
2. When scheduling a TextBase append job via the Build TextBase dialog in the MultiTrans Client, make sure you choose a date and time that doesn't conflict with the regular server restart (see point 1 above):
   
3. In Flow, check your project templates via Settings > Flow Administration & Automation > Project Templates. If the Update TextBase option is checked, make sure that it is scheduled on a day or time that doesn't conflict with the regular server restart (see point 1 above):
   
   Note: for existing requests, check the Project tab of the request.

The issue is caused by having TextBase Updates / appends scheduled at the same time that the services are restarted on the server.

When files are appended to a TextBase, the TextBase is taken offline until the files have been added. If this process is interrupted by a server restart before it is finished, the TextBase will not be brought back online as expected.