Trados business Manager - Users unable to upload the files.
000020688|5/25/2023 6:20 PM
Scope/Environment
Trados Business Manager 6
Symptoms/Context
While trying to upload file(s) in TBM users receive the following error.
Error
Can't create a folder (\\server\folder). Error message: Access to the path \\server\folder source is denied.
Resolution
The destination folder that TBM users are working with needs to have their Windows permissions adjusted to allow read and write access.
Example If the destination folder is hosted on a network share "\\server\Translation\Projects\2023\1234\source" the Windows permissions should be applied to either the "translation" or "Project" folder.
It's recommended to work with your internal IT support to ensure proper security.
Root Cause
Windows accounts for TBM users don't have permission to the destination folder.