Go to
Settings > System Parameters > General :
![User-added image](/servlet/rtaImage?eid=ka14X000000dCzc&feoid=00N600000030BWb&refid=0EM4X000004Nn0s)
Set "
Use rich text editor for instructions" to
1 and then click
Save:
![User-added image](/servlet/rtaImage?eid=ka14X000000dCzc&feoid=00N600000030BWb&refid=0EM4X000004Nn0x)
Now when you add instructions in the Instructions tab of a request, you will have the option to apply various formating to your text: