Trados Studio 2021 SR2 fails to start with error "Failed to add window command bar extensions" or "Value cannot be null. Parameter name:serviceType"
000017432|5/22/2023 1:12 PM
Scope/Environment
Trados Studio 2021 SR2
Symptoms/Context
When trying to start Trados Studio 2021 SR2 you receive the error:
Failed to add window command bar extensions orValue cannot be null. Parameter name:serviceType
Resolution
1. Go to C:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages (just paste the path in Windows File Explorer and hit Enter) 2. Delete the Language Weaver Cloud.sdlplugin \ Sdl.Community.MTCloud.Provider.sdlplugin 3. Start Trados Studio and check if the issue still occurs
Note: If you can't find the plugin in the path above please check the alternative plugin locations below:
The issue occurs because of the obsolete version of the Language Weaver Cloud plugin. There is now a new compatible Language Weaver Cloud plugin in the RWS App Store.