When trying to save a file (Ctrl + S), the following error occurs:

Access to the path '...\AutoSave\...' is denied. and Trados Studio crashes,
OR
Failed to save project '....sdlproj'. The process cannot access the file 'C:\Users\...\Google Drive\...\....sdlproj' because it is being used by another process. 
OR
Access to the path 'C:\Users\....\OneDrive ........\Documents\Studio 20XX\AutoSave\xxxxxxxxxxxxxxxxxxxx1' is denied.

There are several ways to avoid these errors caused by Google Drive and OneDrive. Please note, however, that these issues are caused by 3rd party apps and the assistance RWS Support can provide is limited.

To avoid the AutoSave error, you can:

For Studio 2024: Upgrade to the latest version or a least to Studio 2024 CU1

For Studio 2022 apply the below solution:

1. Disable the AutoSave function by unticking the Enable AutoSave option from File > Options > Editor
2. Close Trados Studio and delete/rename the AutoSave folder from C:\Users\%username%\Documents\Studio 20XX\

3. To keep AutoSave enabled and avoid the error - remove the C:\...\Studio 20XX folder from the Google Drive/OneDrive sync (see below how)

In this case, if the error that the The process cannot access the file... because it is being used by another process. appears again, click OK, wait for the sync to complete, and try again to save.

or

To avoid these errors altogether, remove the default folders for Trados Studio saved at C:\Users\%username%\Documents\ and also the folder where you save your projects, from the Google Drive/OneDrive sync. 

Go to Google Drive, in the browser, then to Computers > My Computer > Documents - e.g. select the folder C:\...\Studio 20XX, and click on Remove (the bin button).
Go to OneDrive Settings > Sync and backup > Manage backup and disable backup for the Documents folder

 

Issue caused by the Google Drive/OneDrive synchronization.