New tasks are not shown in Inbox for Trados Enterprise / Accelerate / Team

Article Number:000016329 | Last Updated:4/2/2024 3:19 PM

Scope/Environment

Trados Enterprise
Trados Accelerate
Trados Team

Symptoms/Context

You were assigned a task in Trados Enterprise / Accelerate / Team, but you don't see it in the Inbox at New.

Resolution

Expand the Filter on the left side and set a wider interval to make sure the date of the task is captured:

User-added image

If this doesn't work, you can also Reset the filter.

Root Cause

The filter on the left side did not include the dates of the task, or it had some values cached.

Reference

Language Cloud - Inbox section - accepting new tasks

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