Open a
Command Prompt by going into
Start or
Search, write
CMD and click on
Open.
Enter the
ipconfig /all command. If you have an
IPv4 Address but you lack a
Physical Address the issue is that the user has a
VPN and
SDL MultiTerm cannot function properly without a
Physical Address.
In order to solve this issue you will have to disable the
VPN connection and
SDL MultiTerm will work properly.