The Trados Live dashboard is not loading in the browser, asterisk is spinning endlessly
000015144|9/15/2021 9:48 AM
Trados Live Team
You are trying to log into Trados Live in the browser, whether on MAC OS or Windows OS,but your dashboard is not loading and you just see the asterisk spinning.
In Google Chrome, if you are going in developer mode (F12), under the Console tab you notice that you get an error which contains the string: ERR_BLOCKED_BY_CLIENT
Disable or remove any ad blocker extension installed on your browser. See HERE how to add, manage and remove extensions from Google Chrome and HERE how to add, manage and remove extensions from Mozilla Firefox.
Or disable any ad blocker app installed on your computer, e.g. AdGuard.
You have an ad blocker extension (AdBlock, AdBlock Plus, uBlock Origin, Ghostery, AdGuard etc.) installed on your browser, or on your computer, which is preventing the dashboard from loading.