Language Weaver: Error code 37 received when processing PDF files through MT Cloud

Article Number:000013512 | Last Updated:12/28/2022 3:53 PM

Scope/Environment

SDL Machine Translation Cloud, Language Weaver

Symptoms/Context

API Example

Error: "Failed to filter document. Error Code 37" when processing PDF files.
User-added image

Resolution

Guidelines for PDFs:Processing PDF files with Language Weaver

Recommendations:
• Work with native file formats
• If you need to use PDFs, use searchable PDFs rather than scanned PDFs
• Use only one language per PDF

Root Cause

Issue is with the qualify of the PDFs (scanned and mixed languages).
CRQ-21073: MT Cloud: Error code 37 received when processing files through MT Cloud

Reference

Docs- PDF processing Guidelines.

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