This error is related to the
Language Cloud settings saved in
SDL Trados Studio.
Solution:
1. Close
SDL Trados Studio2. Go to
C:\Users\[USERNAME]\AppData\Roaming\SDL AppData is a hidden folder. Follow the steps described in this article:
https://gateway.sdl.com/apex/communityknowledge?articleName=000001137 to uncover hidden folders.
2. Find "
LanguageCloud.bin" or "
LanguageCloudMachineTranslation.bin"
3. Rename the file to
LanguageCloud_OLD.bin or
LanguageCloudMachineTranslation.bin_OLD4. If you have previous versions of SDL Trados Studio installed, follow the same procedure in the below folders
C:\Users\[USERNAME][\AppData\Roaming\SDL\SDL Trados Studio\Studio\14.0.0.0 C:\Users\[USERNAME\AppData\Roaming\SDL\SDL Trados Studio\Studio\15.0.0.05. Start
SDL Trados Studio and check if you can add
Language Cloud machine translation to your translation.
If this does not solve the issue you will have to log an SRQ with development so that they clear your account of any old accounts.