Users may experience problems logging in to SDL Machine Translation Cloud https://translate.sdl.com/ and see the error message below.

Password login via OIDC-conformant clients with externally-hosted login pages is unsupported.

Suggestions to try :

• Disconnect form VPN/Citrix if used.
• Copy and paste the URL (https://translate.sdl.com/) to your browser and try to login. Don't use bookmarked URL.
• Depending on your browser, open (Incognito, InPrivate, Private Window ) from your browser and try login again to  https://translate.sdl.com/
• Clear the browser cache (you can follow https://clear-my-cache.com/en/windows.html)
• Use other browsers.
• Use your mobile phone to login to https://translate.sdl.com/

If the all steps above will result in the same error, we will need a HAR file from your browser (instructions on how to capture it are here https://auth0.com/docs/troubleshoot/guides/generate-har-files)

The error comes form the Auth0 provider the SDL Machine Translation Cloud is using to authenticate a user.
One of the problem is blocked traffic between Auth0, SDL website and the user's Internet service provider. (e.g company's VPN)
 

https://community.auth0.com/t/password-login-via-oidc-conformant-clients/10642/15
https://auth0.com/docs/troubleshoot/guides/generate-har-files