After the download is finished, please follow these steps:
1. Close Passolo 2. Run the installer ( Use msxml.msi to install MSXML 4.0 SP3 on your computer. You may also save msxml.msi to your local disk to install later.) 3.Open Passolo and go to Tools-> Add-ins 4. Load the XML Parser.
Root Cause
In the latest Passolo update - 2018 CU9, we upgraded MSXML 4.0 to MSXML 6.0 and removed the MSXML 4.0 dependency.