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Tridion Sites Product Release Policy

000010248 |9/21/2023 4:55 PM
Scope/Environment
Tridion Sites
Reference

Tridion Sites Product Release Policy

The supported status of a given Tridion Sites release will change over time, typically this is due to the release maturing over time - however the support status of a release can also change due to other factors such as the need of our customers, or newer products coming to market.

Below you will find a table of current support statuses of the Tridion Sites releases:

ReleaseRelease DateStatusEnd of Full & Limited Support
The below releases follow this version of the Product Release Policy (effective for software products released after 1st January 2021).
Tridion Sites 10.010 July 2023SupportedFull Support ends 31 July 2026
Tridion Sites 9.630 November 2021SupportedFull Support ends 31 January 2025
The below releases follow this version of the Product Release Policy (effective for software products released until 31st December 2020).
Tridion Sites 9.527 August 2020Limited SupportFull Support ended 31st August 2022
Limited Support ends 31st August 2024
Tridion Sites 9.129 August 2019Limited SupportFull Support ended 31 December 2021
Limited Support ends 31 December 2023
Tridion Sites 9.0 Cumulative Update 113 November 2020RetiredFull Support ended 31 December 2020
Limited Support ended 31 December 2022
Tridion Sites 9.001 November 2018Retired – superseded by Tridion Sites 9.0 Cumulative Update 1Superseded by Tridion Sites 9.0 Cumulative Update 1
Web 8.509 December 2016 RetiredLimited Support ended 31 December 2020 
Web 8 Cumulative Update 131 March 2016RetiredLimited Support extended to 31 December 2019
Web 827 November 2015 Retired – superseded by Web 8 Cumulative Update 1Superseded by Web 8 Cumulative Update 1
Tridion 2013 SP1 Hotfix Rollup 119 December 2014 RetiredLimited Support extended to 31 December 2019 
Tridion 2013 SP121 November 2013 Retired - superseded by Tridion 2013 SP1 Hotfix Rollup 1Superseded by Tridion 2013 SP1 Hotfix Rollup 1
Tridion 2011 SP1 HR202 May 2013 Retired-

* Extended Support may be available as a paid option for specific product releases which are moving out of Full support. This option provides you with additional support and maintenance services to allow you to plan and execute an upgrade to the latest product release.  This option requires an additional support agreement between RWS and the Customer, please contact Renewals or Support if you require further information.

Notes:
  • Where the status of a release is Superseded this means a Hotfix Rollup or Cumulative Update was released; hotfixes are issued on the latest version of a release, details specified.
  • All products pre-Tridion 2011 SP1 HR2 are retired, but not listed on the above table.
  • RWS reserves the right to change the Full and Limited Support dates.

Last updated: 21 July, 2023

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