If you do not have a valid
Support and Maintenance Contract your Support options available are:
Log into the
Communitiest o ask any questions about
Trados Studio,
Multiterm,
Passolo or
GroupShare.
Search the
Knowledge Base for answers to common issues.
RWS will always help customers who have a
Licensing or Installation Issue. Note that, if you have a Trados GroupShare license and no Support and Maintenance contract, you will be entitled to receive assistance only for licensing issues and not installation.
Click
Trados Studio Licensing Help to access support for Licensing or Installation.
To check if you have a valid
Support and Maintenance contract log into your
RWS AccountWhen you have logged in:
- Select Support and Education
If you do not have a valid Support and Maintenance Contract you will see your Support options available here: