This may happen when the XLSX source file has been created in an unsupported version of Office, more specifically the
Microsoft Office/Excel 2016 build number 1707 and newer. Excel files created in
Microsoft Office 2016 are not officially supported by the
Microsoft Excel 2007-2013 File Type.
You can see what Microsoft Excel application version a given XLSX was last edited with by checking the
AppVersion value inside the XLSX file (you will need to rename the *.XLSX to *.XLSX.ZIP):
YourExcel.xlsx/docProps/app.xml<AppVersion>16.0300</AppVersion>
- MS Excel 2007: <AppVersion>12.0300</AppVersion>
- MS Excel 2010: <AppVersion>14.0300</AppVersion>
- MS Excel 2013: <AppVersion>15.0300</AppVersion>
- MS Excel 2016: <AppVersion>16.0300</AppVersion>