GroupShare is installed in a split scenario with the GroupShare Web Server role on one machine and the GroupShare Application Server role on another machine. The GroupShare console is accessed on the Application Server. When trying to do some changes in the Console and clicking on Apply Changes there is an error. An unknown error occurred. Please restart the application. Details: Could not find a part of the path 'C:\Program Files (x86)\SDL\SDL Server\Web\resources\config.js' |
The SDL Development team is aware of this problem (reference CRQ-9871) and is working on a solution. Until a permanent solution is in place, you can apply the workaround available.
Workaround: Create a “fake” configs.js file to avoid error message in GroupShare Console on the application server
Solution/Consideration: Adjust configs.js on the web server (if needed)NOTE: The configs.js will need to be manually edited on the Web Server to reflect the new protocol if it was changed from HTTP to HTTPS or vice versa and the new External Server Address.
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The GroupShare Console is trying to access a file that is not there, because it is on the Web Server. Defect CRQ-9871 has been logged with development. The GroupShare Console includes the Project Server Settings – External Server Address field, which adds the configured external server address, supposedly stored/written into the configs.js and is used then by the Web Server. However, that information cannot be updated from the GroupShare Console (hosted on the application server) because the configs.js is hosted/installed on the web server.
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