Following symptoms are encountered:
However, running a fuzzy search with a maximum of two characters or a normal/full-text search is returning results.
Solution 1: Update GroupShare to the latest Cumulative UpdateThis issue is fixed in GroupShare 2017 SR1 CU6 and above. Install the latest GroupShare 2017 cumulative update.
Solution 2: (GroupShare 2017 SR1 CU5 and below)
NOTE: Microsoft released a new security update/patch which fixes issues that where delivered with the security update from beginning of January 2018.
Installing Microsoft Security Updates KB4056898, KB4054522, KB4054519, KB4056895 or KB4056890 from January 2018 on a Microsoft Windows Server 2012/2016 operating system where SDL Trados GroupShare is installed is causing the behavior described in the Symptoms section.