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SDL Trados GroupShare - Online Editor ribbon disappearing after placing cursor in segment
Article Number:
000005983
|
Last Updated:
1/9/2018 10:28 AM
Scope/Environment
Online Editor
SDL Trados GroupShare
Mozilla Firefox
Symptoms/Context
Clicking into any segment in the Online Editor leading to the ribbon to disappear and at the bottom a blank bar is displaying.
Trying to retrieve the ribbon is not possible.
Resolution
Disable browser add-on/plugin "Grammarly"
To remove/disable Mozilla Firefox plugins, please refer to the
Support Mozilla
website here:
Disable or remove Addons
Root Cause
This behavior is caused by the Mozilla Firefox browser plugin/add-on "Grammarly".
Reference
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