Error message when opening Trados Studio: The requested data file could not be located
000004789|7/17/2023 4:23 PM
Scope/Environment
Trados Studio 2022
Trados Studio 2021
Trados Studio 2019
Trados Studio 2017
Symptoms/Context
When opening Trados Studio, you receive the error message:
The requested data file could not be located. Disk I/O error
Resolution
See this video or find below a step by step instructions
1. Close every RWS application. 2. Go to this location:
for Trados Studio 2022 : C:\Users\%UserName%\AppData\Local\Trados\SDL Trados Studio\Studio17
for Trados Studio 2021 : C:\Users\%UserName%\AppData\Local\SDL\SDL Trados Studio\Studio16
for Trados Studio 2019 : C:\Users\%UserName%\AppData\Local\SDL\SDL Trados Studio\15.0.0.0
for Trados Studio 2017 : C:\Users\%UserName%\AppData\Local\SDL\SDL Trados Studio\14.0.0.0
3. Find this file: TranslationMemoryRepository.xml, and rename it to TranslationMemoryRepository_old.xml or delete it 4. Open Trados Studio and see if you still experience the issue.
Note: This issue has been permanently fixed in Trados Studio 2021 SR 1 on build 16.1.0.3490.
Root Cause
The cause of the error is that the translation memory cannot be accessed anymore, for example because it's no longer available on a Network Drive or the user doesn't have access to it.
Reference
Cannot find the path in the resolution steps?
If you cannot see the files and folder paths mentioned in this article, it is likely that Windows Explorer is not configured to show hidden files and folders. Please refer to following article to find out how to show hidden files and folders: Showing hidden files, folders and extensions on Windows operating systems