Support for RWS AppStore Applications

The RWS AppStore provides a platform for third-party developers to create standalone applications or Trados Studio plugins that take advantage of the Studio Technology Platform. The RWS Support teams and staff, whilst very willing to help on the RWS Community forum, are not always going to know how to help. So please remember that every application has an appropriate route for support via the developer and the contact details for each application that are available on the RWS AppStore website.

So go to the application in question and then look at the bottom of the description "Support & developer contact".  You will see something like this:

The developers are always willing to help and if you are unable to find the answer to your question in the RWS Community forum then the developer is probably your best bet!

Similarly, please don't send long questions about how to use Trados Studio to the developers of third-party applications... they are very helpful, but if you have questions on Trados Studio then the RWS Community is the best place to ask.