One of the following error messages may appear when opening a document or project in SDL Trados Studio:
Or, you want to reset your SDL Trados Studio to its default settings, for example because you have resized some windows and they are now blocking other windows (like the Search pop-up window). NOTE: The error messages may be slightly different, and the list may not be complete. |
You can reset Trados Studio to default settings by renaming the following folders on your machine: NOTE: You can also delete the folders below but ensure that you first back them up, including their contents, to avoid any data loss that may occur.Windows Vista/7/8/10:
See video for Trados Studio 2021 as reference:
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These error messages may be caused by corrupted settings files for SDL Trados Studio. These files are automatically re-created when you start using SDL Trados Studio. They are user-dependent and therefore located in your Windows profile folder. |
Cannot find the path in the resolution steps?If you cannot see the files and folder paths mentioned in this article, it is likely that Windows Explorer is not configured to show hidden files and folders. Please refer to following KB article to find out how to show hidden files and folders: |