Open any file-based MultiTerm Termbase in SDL Trados Studio 2015 installed on Windows 7 and the following error message is displayed:

There was a problem opening the termbase at [path]. Check that this is a valid termbase and that you have permission to access it.

Additionally, you are unable to create/open any termbase in SDL MultiTerm 2015 as described in the following KB articles:

• Error message when creating a termbase in SDL MultiTerm 2015: MultiTerm is unable to create the termbase
• Error when opening termbase in SDL MultiTerm 2015: This termbase cannot be opened because it was created with an unsupported version of MultiTerm

 

Install Service Pack 1 for Windows 7

To resolve the problem, install Service Pack 1 for Windows 7.

The errors described in this article appear if the following points are applying:
- Operating System is Windows 7.
- Service Pack 1 for Windows 7 is not installed.

NOTE:
SDL MultiTerm 2015 and SDL Trados Studio 2015 require the latest Service Packs for your operating system (see System Requirements in the Installation Guide).