The translator has not applied the correct process. He has exported the task in XLIFF format. Then he has opened the XLIFF file in Trados Studio. Trados Studio converts the XLIFF file to SDLXIFF format while opening it. After translation, the translator saves the SDLXLIFF file and compresses it into a ZIP file which he/she imports/uploads. The correct process is to translated target XLIFF files in Studio, zip them and then upload.