Trados GroupShare: Picture not displayed in MultiTerm Online

Solution: Add URI encoding information:

1. In your MultiTerm Online Server computer, browse to the configuration folder in your Tomcat installation directory. By default: C:\Program Files\Apache Software Foundation\Tomcat 7.0\conf
2. Select the file server.xml and open it in a text/xml editor.
3. Search for the element Connector with the relevant MultiTerm Online port (the standard port is 8080).
4. At the end of this element, add the following attribute: URIEncoding="UTF-8". You would have an element like the following:
   
      <connector port="8080" protocol="HTTP/1.1"
   connectionTimeout="20000"
   redirectPort="8443"
   URIEncoding="UTF-8" />
    
5. Save the server.xml file.
6. Restart the Apache Tomcat service.
7. Reconnect to MultiTerm Online.

 

Workaround: Avoid special characters in file names

As a short-term workaround, you can also replace the image that does not display with an image without special characters in its file name.