WorldServer - The "Search" button has disappeared from my "Users" page or other pages and/or I cannot sort by column anymore

In the Users page in WorldServer I cannot perform a Search or create a filter because the Search button has disappeared or my Search filter does not bring up on visible results.
The same behavior might appear on other pages such as Projects, Quotes, Issues, Project Types, Translation Memories etc.

Another symptom could be that you are not able to sort certain columns corresponding to custom project attributes.

Resolution #1:

Change/uncomment this setting in the general.properties file on the server where WorldServer is installed. The default setting is 300 and is commented out. For example, change the default

#page_row_limit=300
to
page_row_limit=1000

Note: this change is global and will be applied to all pages.

This will change the number of visible rows from 300 to 1000 (following the example above). You can change this to a lower or higher number as well.
After the change, save general.properties and restart WorldServer (Idiom Service).

Important: if you are working in a clustered server environment, make sure that the changed value is the same on all general.properties files present on all servers.

If the change still does not help for certain users, ask the user to go to Tools > Personal Preferences and change the value set next to Number of rows per page in tables to match the one from the page_row_limit or a value as high as needed. But it should not be higher than the one in page_row_limit because it would not make any difference. 



Number of rows per page in tables: 999

Click Save to save your change.

Note: For one of our customers, in order for page_row_limit to work successfully, the general.properties file needed the changed entry in all the locations below:
 

WS_CONFIG\general.properties
WS_CONFIG\ws-legacy\general.properties
WS_CONFIG\ws\general.properties
tomcat\webapps\ws-legacy\WEB-INF\classes\config\general.properties
tomcat\webapps\ws\WEB-INF\classes\config\general.properties

Resolution #2

This change can also be done on the fly in the browser via ws_gate without needing to restart the Idiom service. However, remember that with this method, if a WorldServer restart is done, this change will be reverted to the default value. If you want this change to be permanent, change the value as described above (resolution #1 in general.properties file). Here is an example of making this change on the fly:

1- Go to the Assignments page and check the URL, for example:
 

The default page row setting is too low for the number objects associated with the page, i.e. the number of users or Translation Memories exceeds the set page row limit and needs to be changed in general.properties or using ws_gate method.

This article might be relevant:

WorldServer - How to display more than 1000 rows in any page (Projects, Tasks, Browser Workbench, Translation Memories etc)