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Title	SDL WorldServer - is it possible to restart the background engine using ws_gate?

URL Name	000010425

Summary

Scope/Environment	SDL WorldServer

Question

Sometimes background jobs suddenly stopped processing. The jobs would then stay in the (growing) queue with status In Queue until I restarted the Idiom Process Monitor. Is there another way to restart the background jobs other than restarting the Idiom Process Monitor?

Answer

While it is possible to restart the workflow engines using ws_gate as described in this article:

How to restart the Workflow Engine via ws_gate in WorldServer

it is currently not possible to use the same methd to restart the background engine. This feature has been submitted an enhancement request with ID: CRQ-15549. We will update this article as soon as this enhancement request is addressed by our SDL development team.

Reference

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SDL WorldServer - is it possible to restart the background engine using ws_gate?

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