Salesforce

In SDL Web 8.1/8.5, you cannot modify components having blank spaces in any valid attribute like title, alt etc.

« Go Back

Information

 
Article TypeSolution Article
Scope/EnvironmentSDL Web 8.1, SDL Web 8.5
Symptoms/Context
You have many components in SDL Tridion 2011 or SDL Tridion 2013 SP1 where you have given spaces in RTF fields.
Example :
 
<img title=" " src="" alt=" " class="" width="250" height="9"/>.
<div title= " ">test</div>

You have migrated these components to SDL Web 8.1 or SDL Web 8.5.
When your users then try to modify them you then get a 'the following error message

Unable to Save item
Error: Length cannot be less than zero.

 
Unable To Save Component Erroro Message

 
Resolution

Solution: Apply hotfix CM_8.1.1.3618 for Web 8.1  Apply hotfix CM_8.5.0.6703 for Web 8.5.  

To get hotfixes, see the following article:

How to get the SDL Web Hotfixes?
 
Root Cause
Reference
Attachment 1 
Attachment 2 
Attachment 3 
Attachment 4 
Attachment 5 

Powered by