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Online deactivation of a Single User License for SDL Trados Studio 2015 and later

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This article explains how the Product Activation Wizard can be used to deactivate your Single User License for SDL Trados Studio using the Online Activation function. The Product Activation Wizard is part of your installation.

The deactivation process allows you to take the activation code from your current SDL Trados Studio installation and apply it to a brand new installation. The deactivation process should be followed if you know you will be re-installing your software on a new or re-formatted machine.

To make sure you can use the same activation code when you install Studio again, you have to return your license to the SDL Activation Server:

Refer to the following instruction video:

Or follow these step-by-step instructions:

  1. Open SDL Trados Studio and go to Help > Product Activation:

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  2. In the Product Activation wizard. Click Deactivate:

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  3. Click Yes to confirm the message Are you sure you want to deactivate the product?:

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  4. message and to complete the deactivation process:Deactivation successful to close the OKPress 

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  5. In the Product Activation Wizard your license is no longer active:

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How to check if the license is returned and available for reuse?

  1. Log into your SDL Account via SDL.com

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  2. Go to Products & Plans > Licenses. Here you can see the licenses owned by you and if it has the status Available or In Use (you may need to refresh the page before changes are shown):

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Problems deactivating online? Do the offline activation...

If you have problems deactivating your license, please view the Offline Deactivation Video available in your SDL Account, or read KB article Offline activation and deactivation of a Single User License for SDL Trados Studio 2015 and later

For extra information on deactivating licenses, please review the SDL Licensing Help online documentation.

 

Do you still require help?

If this article has not solved your issue or if you require assistance, contact the SDL Support Team:

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