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Trados Studio Product Release Policy: Overview of supported versions and end of life dates

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TitleTrados Studio Product Release Policy: Overview of supported versions and end of life dates
Scope/EnvironmentTrados Studio, GroupShare, MultiTerm, Passolo
Summary[Trados Studio, Multiterm, Groupshare, Passolo] This article provides an overview of announcements about the date and the product versions for which we no longer offer engineering and technical support.
Reference

We are constantly reviewing and improving our products. We release new versions for our products with new features, patches or hotfixes to fix problems reported in current products. This means that different version numbers and build numbers may exist for each product, and that older versions of products may no longer be supported.  If you wish to receive support for any Trados products, please upgrade to the latest version of your product.

Trados Studio & MultiTerm

  • Trados Studio 2019 (including all SPs and CUs) & MultiTerm Desktop 2019 (including all SPs and CUs)

  • Engineering and technical support for Trados Studio 2019 and MultiTerm  Desktop 2019 will end on December 31, 2022. Since this date, services covered under standard maintenance agreements - including technical support, updates and new patches - are no longer available.
    Machine Translation offered previously through SDL Language Cloud and currently through Language Weaver cannot be activated for Trados Studio 2019 licenses, after December 31 2022. In order to benefit from Language Weaver Free machine translation offering please upgrade to the latest version of Trados Studio 2022. Machine Translation was part of the offering until 31 December 2022. 

    Services will continue for Trados Studio 2021 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Trados Studio2019 (including all Service Packs)AllDecember 31, 2022Trados Studio 2022
    MultiTerm Desktop2019 (including all Service Packs)AllDecember 31, 2022MultiTerm Desktop 2022
 

Trados Studio & MultiTerm

  •  Trados Studio 2017 (including all SPs and CUs) & MultiTerm Desktop 2017 (including all SPs and CUs)

  • Engineering and technical support for Trados Studio 2017 and MultiTerm Desktop 2017 will end on January 31, 2021. Since this date, services covered under standard maintenance agreements - including technical support, updates and new patches - are no longer available.

    Services will continue for Trados Studio 2019 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Trados Studio2017 (including all Service Packs)AllJanuary 31, 2021Trados Studio 2021
    MultiTerm Desktop2017 (including all Service Packs)AllJanuary 31, 2021MultiTerm Desktop 2021
 

  • Trados Studio 2015 (including all SPs and CUs) & MultiTerm Desktop 2015 (including all SPs and CUs)

    Engineering and technical support for Trados Studio 2015 and MultiTerm Desktop 2015 will end on February 28, 2019. Since this date, services covered under standard maintenance agreements - including technical support, updates and new patches - are no longer available.

    Services will continue for Trados Studio 2017 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Trados Studio2015 (including all Service Packs)AllFebruary 28, 2019Trados Studio 2019
    MultiTerm Desktop2015 (including all Service Packs)AllFebruary 28, 2019MultiTerm Desktop 2019

 

  • Trados Studio 2014 (including all SPs and CUs) & MultiTerm Desktop 2014 (12.x and previous)

    Engineering and technical support for Trados Studio 2014 and MultiTerm Desktop 2014 will end on June 30, 2017. Since this date, services covered under standard maintenance agreements - including technical support, license resets, updates and new patches - are no longer available.

    Services will continue for Trados Studio 2017 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Trados Studio2014 (including all Service Packs)AllJune 30, 2017Trados Studio 2019
    MultiTerm Desktop2014 (including all Service Packs)AllJune 30, 2017MultiTerm Desktop 2019

 

  • Trados Studio 2011 (including all SPs and CUs) & MultiTerm Desktop 2011 (11.x and previous)

    Engineering and technical support for Trados Studio 2011 and MultiTerm Desktop 2011 has ended on December 30, 2015. Since this date, services covered under standard maintenance agreements - including technical support, license resets, updates and new patches - are no longer available.

    Services will continue for Trados Studio 2017 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Trados Studio2011 (including all Service Packs)AllDecember 31, 2015Trados Studio 2019
    MultiTerm Desktop2011 (including all Service Packs)AllDecember 31, 2015MultiTerm Desktop 2019

 

  • Trados Studio 2009 (including all SPs and CUs) & MultiTerm Desktop 2009 (9.x and previous)

    Engineering and technical support for Trados Studio 2009 and MultiTerm Desktop 2009 has ended on June 30, 2014. Since this date, services covered under standard maintenance agreements - including technical support, license resets, updates and new patches - are no longer available.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Trados Studio2009 (including all Service Packs)AllJune 30, 2014Trados Studio 2019
    MultiTerm Desktop2009 (including all Service Packs)AllJune 30, 2014MultiTerm Desktop 2019

 

  • Trados 2007 (8.x and previous) & MultiTerm Desktop 2007 (8.x and previous)

    Engineering and technical support for Trados 2007 and MultiTerm Desktop 2007 has ended on December 31, 2013. Since this date, services covered under standard maintenance agreements - including technical support, license resets, updates and new patches - are no longer available.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Trados2007 (8.x - including all Service Packs)AllDecember 31, 2013Trados Studio 2019
    MultiTerm2007 (8.x - including all Service Packs)AllDecember 31, 2013MultiTerm Desktop 2019

 

Studio/Trados GroupShare & Server

  • Studio GroupShare 2015 (including all SPs and CUs)

    Engineering and technical support for Studio GroupShare 2015 will end on June 30, 2020. As of this date, services covered under standard maintenance agreements - including technical support, updates and new patches - are no longer available.

    Services will continue for Trados GroupShare 2017 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    MultiTerm Server2015 (including all Service Packs / Cumulative Updates)AllJune 30, 2020Trados GroupShare 2020
    TM Server2015 (including all Service Packs / Cumulative Updates)AllJune 30, 2020Trados GroupShare 2020
    Project Server2015 (including all Service Packs / Cumulative Updates)AllJune 30, 2020Trados GroupShare 2020
 

  • Studio GroupShare 2014 (including all SPs and CUs)

    Engineering and technical support for Studio GroupShare 2014 will end on July 31, 2017. As of this date, services covered under standard maintenance agreements - including technical support, license resets, updates and new patches - are no longer available.

    Services will continue for Trados GroupShare 2017 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    MultiTerm Server2014 (including all Service Packs / Cumulative Updates)AllJuly 31, 2017Trados GroupShare 2020
    TM Server2014 (including all Service Packs / Cumulative Updates)AllJuly 31, 2017Trados GroupShare 2020
    Project Server2014 (including all Service Packs / Cumulative Updates)AllJuly 31, 2017Trados GroupShare 2020
 

  • Studio GroupShare 2011 (including all SPs and CUs)

    Engineering and technical support for Studio GroupShare 2011 has ended on December 30, 2015. Since this date, services covered under standard maintenance agreements - including technical support, license resets, updates and new patches - are no longer available.

    Services will continue for Trados GroupShare 2017 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    MultiTerm Server2011 (including all Service Packs / Cumulative Updates)AllDecember 31, 2015Trados GroupShare 2020
    TM Server2011 (including all Service Packs / Cumulative Updates)AllDecember 31, 2015Trados GroupShare 2020
    Project Server2011 (including all Service Packs / Cumulative Updates)AllDecember 31, 2015Trados GroupShare 2020

 

  • Server 2009 (including all SPs and CUs)

    Engineering and technical support for Server 2009 has ended on June 30, 2014. Since this date, services covered under standard maintenance agreements - including technical support, updates and new patches - are no longer available.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    MultiTerm Server2009 (including all Service Packs / Cumulative Updates)AllJune 30, 2014Trados GroupShare 2020
    TM Server2009 (including all Service Packs / Cumulative Updates)AllJune 30, 2014Trados GroupShare 2020


Passolo

  • Passolo 2011

    Engineering and technical support for Passolo 2011 will end on December 31, 2016. As of this date, services covered under standard maintenance agreements - including technical support, license resets, updates and new patches - are no longer available.

    Services will continue for Passolo 2016 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Passolo2011 (including all Service Packs / Cumulative Updates)AllDecember 31, 2016Passolo 2018

 

  • Passolo 2015

    Engineering and technical support for Passolo 2015 will end on December 31, 2018. As of this date, services covered under standard maintenance agreements - including technical support, updates and new patches - are no longer available.

    Services will continue for Passolo 2016 and higher.

    The table below shows products, versions and platforms affected, as well as our recommended migration path.

    ProductVersionPlatformEnd of SupportMigration Path
    Passolo2015 (including all Service Packs / Cumulative Updates)AllDecember 31, 2018Passolo 2018


General Note


If this change affects you, we encourage you to begin migration plans soon and upgrade your software before support ends. Customers with active support and maintenance contracts receive software updates and the new license free of charge. The actual work needed to upgrade a GroupShare server may be chargeable and we may require that to be performed by Professional Services. Always check with your Sales Account Manager or RWS Support if you are unsure.

Please check the links below for the latest information and updates on our available products:

https://gateway.sdl.com/apex/communityknowledge?articleName=CUs-Studio2021SR1
https://gateway.sdl.com/apex/communityknowledge?articleName=CUs-GroupShare-2020-SR1
https://gateway.sdl.com/apex/communityknowledge?articleName=CUs-MultiTerm2021
https://gateway.sdl.com/apex/communityknowledge?articleName=CUs-Passolo-2018

For upgrade planning and assistance, contact your Sales Account Manager or go to the Trados Store here: https://www.trados.com/store.

If you wish to receive support for any Trados products, please upgrade to the latest version of your product.

 

 
 

 

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